Refund policy
Returns & Refunds Policy (14 Days)
We want you to be happy with your purchase. If something isn’t right, you can return your item within 14 days of receiving your order.
Eligibility for Return
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- All tags and packaging must be intact
- Item must not be washed, damaged, or altered
How to Start a Return
To request a return, please contact us with your order details. Once approved, we will provide return instructions.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds
Once we receive and inspect your return, we will notify you. If approved:
- Refunds will be processed to your original payment method
- It may take a few working days for the amount to reflect in your account
Non-Returnable Items
Certain items may not be eligible for return, such as:
- Items on final sale or clearance (if applicable)
- Items that are used, washed, or damaged after delivery
Faulty or Wrong Items
If you receive a faulty or incorrect item, please contact us immediately. We will arrange a replacement or full refund, including return costs where applicable.